Refund policy

All orders are carefully processed and packaged to ensure quality upon departure. Due to the nature of our products, all sales are final — we do not accept returns or exchanges.

By placing an order, customers acknowledge and accept responsibility for proper handling, storage, and use of all products in accordance with applicable research guidelines.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number. We'll make it right.